Complete the ShoreMaster Warranty Claim Form

Claims must include:

Original proof of purchase or sales receipt

Photos clearly showing the product and the issue being reported

Once your form and documentation are received, SH Distributing will submit the claim directly to ShoreMaster for review.

ShoreMaster will evaluate the claim and determine warranty eligibility according to their warranty guidelines.

Once ShoreMaster processes the claim, our team will notify you of the outcome and any next steps.

Boat Lift Boss Warranty Claims

Boat Lift Boss™ products are serviced directly through Extreme Max™. Submitting the form on our website allows our team to assist if support is needed during the warranty process.

Warranty Claim Process

Submit the Warranty Form

Complete the Boat Lift Boss Warranty Form so we are aware that a claim has been opened.

Contact Extreme Max for Authorization

Extreme Max must issue a Return Goods Authorization (RGA) before any units are returned for service.

Provide Required Documentation

Warranty claims require:

• Proof of purchase or receipt
• A detailed description of the issue

The unit requiring service

Unit Inspection & Repair

Units within the two-year warranty period may be repaired after inspection. Warranty claims may be denied in cases of submersion, misuse, or conflicting motor dates.

Return Requirements

If a replacement unit is sent in advance, the defective unit must be returned within 30 days or the RGA will become invalid and the replacement unit may be billed.

Standard Warranty Returns

For warranty returns involving credit or replacement, the defective unit must be returned within 60 days or the RGA will become invalid.

For the fastest support regarding Boat Lift Boss warranty service, repairs, or unit updates, please contact service@extrememax.com

Our Dealer Application is the first step toward becoming an authorized partner with SH Distributing and our family of brands.

This form allows us to gather essential business information, confirm tax-exempt status, and establish your preferred payment method so we can properly set you up in our systems.

Once submitted and approved, you will:

Be entered into our dealer network

Receive access to place orders through our dealer purchasing platform

Be added to brand-specific marketing communications and product updates

Gain access to dealer resources and support

This application officially begins your relationship with us and allows us to build your account correctly from day one.

We look forward to working with you.

This form is used to report any shipping damage, shortages, backorders, or return requests related to your order.

If an item arrives damaged, missing, incorrect, or needs to be returned, please complete this form as soon as possible so our team can review and process the request quickly and accurately.

Once submitted:

Our team will verify the details against your original order

We will determine the appropriate resolution (replacement, credit, return authorization, etc.)

You will receive documentation to provide to the driver on the next scheduled delivery or pickup

Submitting this form ensures your claim is properly documented and allows us to resolve issues efficiently without delays.